You may be eligible for internet at a reduced price with the

Affordable Connectivity Program or the
Lifeline National Verifier

Affordable Connectivity Program

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You may be eligible to get Internet at a REDUCED PRICE Get $30 per month with the new Affordable Connectivity Program

DE is dedicated to helping our communities stay connected affordably. We are proud to now participate in the Federal Government’s Affordable Connectivity Program, which replaces the Emergency Broadband Benefit Program. If you qualify, and depending on the speed you choose, your Internet service could be at a reduced price with this $30 monthly credit.

Eligible households receive up to $30 monthly bill credit towards internet service. Bulk internet and commercial accounts excluded. Limit one credit per household. Terms, conditions, and restrictions apply. Credit will be applied until ACP funding is exhausted, at which time customers will be responsible for full payment of the monthly bill without the credit at DE then-current rates. The discount benefit is portable to and from other participating providers but is not transferable to other individuals or households. Nonpayment may result in service suspension and/or downgrade.

DE is proud to participate in the FCC Affordable Connectivity Program (ACP) to help provide fast and reliable connectivity to customers struggling to afford Internet service. We are committed to narrowing the digital divide, and the FCC Affordable Connectivity Program aligns with our purpose of keeping customers and communities connected to loved ones, work, and school.

Learn More
You may be eligible to get Internet at a REDUCED PRICE

ELIGIBILITY

ELIGIBILITY

A household is eligible for the Affordable Connectivity Program if one member of the
household currently participates in one of these federal assistance programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Medicaid
  • Federal Public Housing Assistance
  • Tribal-specific programs: Bureau of Indian Affairs General Assistance, Tribally-Administered Temporary Assistance for Needy Families (TTANF), Food Distribution Program on Indian Reservations (FDPIR), Head Start
  • Income at or below 200% of the Federal Poverty Guidelines
  • Veterans Pension and Survivors Benefit Programs
  • Approved for free or reduced lunch program through USDA Community Eligibility Provision
  • Received Pell Grant in current award year Special Supplemental Nutritional Program for Women, Infants and Children (WIC)

EASY 3 STEP PROCESS TO OBTAIN YOUR AFFORDABLE CONNECTIVITY PROGRAM Step 1

EASY 3 STEP PROCESS TO OBTAIN YOUR AFFORDABLE CONNECTIVITY PROGRAM

Visit the ACP website to review the program

Click here

Step 2

Apply to see if you qualify at ACPBenefit.org. Most approvals are within seconds/minutes.
Please have your ACP application ID ready for step 3.

Click here
Step 2

Step 3 ACP Contact Page

Step 3

Email all questions regarding the submission for the ACP program to info@delightspeed.coop.

You will need to provide the information below in order to receive discount.

A customer service representative will contact you regarding your approval.

ACP Contact Page

Lifeline National Verifier

Lifeline is a federal benefit that lowers the monthly cost of phone (DE LightSpeed VOIP service) or internet service for qualifying customers. DE LightSpeed offers this program, administered by the Universal Service Administration Company (USAC) and the National Verifier, to help make communications services more affordable. You can use Lifeline for either phone or Broadband internet service. Click below to access the National Verifier Customer Portal to apply online, download a paper application or view additional resources.

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Lifeline Form Submission

Lifeline is non-transferable and is limited to one discount per household (i.e. phone OR internet). Only eligible consumers may enroll, and a household cannot receive Lifeline benefits from multiple providers.

Enrollees will receive a monthly credit on their DE LightSpeed bill.

The Residential Discount for internet or phone service is:

  • Lifeline Discount: $9.25 Internet or $5.25 Phone. The Phone Lifeline discount is applicable until 12/1/2022.