Search from our list of frequently asked questions. If you can't find what you're looking for, contact us today by email or by phone at (662) 477-1975
Our electric cooperative is building a pilot, fiber-to-the-home (FTTH) network project – the gold standard of communications transmission – over its existing electric distribution infrastructure that will take fiber directly into homes and businesses in designated areas and deliver reliable, high-speed internet services through its wholly owned subsidiary, Delta Fiber LLC, doing business as DE LightSpeed.
This FTTH buildout pilot project is projected to reach Delta Electric members in designated unserved and underserved internet areas of Carroll and Grenada counties by March 31, 2021.
Planning has been under way for some time as Delta Electric explored the possibility of delivering high-speed internet to our members. Construction has recently begun on the initial phase of the pilot project network build.
The buildout will be completed in phases, and eventually, it will reach all our members in the designated areas.
Among our considerations, we considered whether the area was unserved or underserved, population density, total buildout cost, the number of potential subscribers, grant funding potential and revenue projections in deciding where to start. All these factors help determine our buildout plans.
DE LightSpeed’s preregistration portal is available at delightspeed.coop and allows members to enter their electric account number and home or business address to determine if the household or business is in the pilot project area. The portal will continually be updated as construction progresses and will be accessible through smart phones and other electronic devices.
No. Electric rates will not be raised to subsidize the buildout or deployment.
Fiber-optic systems are made up of tiny strands of glass that carry data using light waves, resulting in much faster internet speeds and better reliability than traditional copper lines. Most internet providers use fiber in their systems but use copper lines for the final connections to the home, resulting in slower speeds. Delta Electric and fellow cooperatives believe FTTH is the best, most sustainable communications choice. With our FTTH service, we offer “symmetrical” speeds, meaning you’ll enjoy the same high speeds whether uploading or downloading.
A fiber-optic network sends and receives data at the speed of light. In addition to super-fast transmission speeds, a fiber optic network can carry an extremely high amount of data. Fiber is also more reliable than other networks, because it’s less susceptible to interference and damage from lightning and other acts of nature.
Broadband commonly refers to high-speed internet access that is always on and faster than traditional DSL, wireless or satellite access. Broadband fiber-optic networks can deliver voice, data, video and email services over the internet.
A fast network that connects all your devices in an efficient manner and scales to support any size home while knowing precisely where the devices are in your home. It allows for continual monitoring of all devices within the home through the free mobile app.
Delta Electric has created a subsidiary, Delta Fiber LLC doing business as DE LightSpeed, which will offer fiber internet to members in designated areas of Delta Electric’s service territory. The subsidiary is a separate company and will be managed separately from the electric cooperative. While Delta Electric will manage its electric grid to provide electricity across our service territory, members will get their broadband services through Delta Fiber LLC doing business as DE LightSpeed. Members will be billed separately for their electric service and their broadband service.
DE LightSpeed will offer a package with a minimum of 100 megabits (Mbps) per second upload and download speeds (symmetrical service). We also will offer a package with a maximum of 1,000 Mbps (1 gigabit) per second upload and download speeds, along with managed Wi-Fi services.
Yes. Potential subscribers are encouraged to preregister for services through the pre-registration tool at delightspeed.coop.
There are no data caps or bandwidth throttling (intentional slowing or speeding of internet service) with this service. Subscribers will get unlimited data.
DE LightSpeed will eventually offer voice (VoIP) services in addition to broadband internet service.
Internet service installations will likely begin in November or December. We encourage potential subscribers to preregister through the portal as early as possible to get on the installation list.
Once you sign up for service, fiber installation is fairly simple and non-invasive. We pull fiber from our main lines and follow power lines to attach the fiber to your home or business. The fiber will be hung or buried underground. Next, we attach the fiber line to a box near your electric meter where the home/business inside wiring connects with the outside wiring. Finally, the fiber is connected to a fiber jack inside your home or office, where it’s plugged into the modem we provide.
In essence, the construction crews pulling and hanging the fiber and taking it to your house’s outside wiring are preparing the network to go live once construction in the area is complete. One of our member relations representatives will contact you to sign up for the service and schedule an appointment for an in-home installer to finalize your connection and test the services from your equipment. Once the installation is complete and tested, your service should be ready to go.
Fiber construction often involves digging or trenching and our trucks to be in the neighborhoods. Our contractors are trained to minimize any damage, and should any occur, to repair before leaving the job. Feel free to call us at 662-453-6352 to share any concerns about the construction process.
Our communities have long suffered from a lack of broadband equality – access to the same speeds and capabilities as those in less rural areas. Broadband availability across our service area will help close the digital divide between those who have access to advanced technology and those who don’t. A few of the many advantages of broadband access are:
In addition, by connecting our electric substations and offices with fiber, we will create a smart grid with more automation capabilities to better serve our members. Smart grid capabilities – the standard for optimum electric infrastructure – allows our devices to communicate with each other and delivers benefits such as improved power outage response times, better load balancing, more efficient electricity delivery and others.
Our sole reason for offering high-speed internet services is to meet the needs of members like you. You will no longer have to rely on DSL, fixed wireless or satellite internet to stay connected online. You will have reliable cell phone connections, be able to stream high-definition media smoothly and quickly, have the data capacity to download and upload data such as files, photos and videos at super-fast speeds, and have access to the latest technological advancements and applications.
Our FTTH world-class service will be reliable, affordable and backed by your local, trusted co-op. You will be able to run multiple devices – such as cell phones, computers and laptops – simultaneously in your home or business without decreased download and upload speeds. The table below gives you a speed comparison between what you may have now and what’s possible with FTTH:
|*||Typical DSL / Wireless / Satellite (3 Mbps)||Standard internet speed (25 Mbps)||FIBER INTERNET
Up to 1000 Mbps (Gigabit)
|Download 100 photos||14.7 minutes||1.8 minutes||2.6 seconds|
|Download HD movie||4.8 hours||34.4 minutes||51.5 seconds|
|Download 50 Songs||8.2 minutes||1 minute||1.5 seconds|
|Download 50GB Game||39.8 hours||4.8 hours||7.2 minutes|
*Download speeds calculated using the following averages:
Phone Photo – 3.15 MB
HD movie – 6 GB
Song – 3.5 MB
Game – 50 GB